Our Latest Reviews

Excellent
4.9
Based on 354 reviews
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I ordered a personalised Coronation Bench as a memorial bench for my son. I wanted something really special and when it arrived it was absolutely fantastic and just what I wanted - a very special piece. Highly recommend 'Make me Something Special' for that memorable gift.
I recently ordered a wood plaque with an Alfred Lord Tennyson quote on it and it was perfect. Ben took a lot of trouble ensuring the wording and layout were just as I wanted. It is also a lovely quality piece of wood. Thankyou so much.
Excellent customer service , team went above and beyond for my order of a bath caddy to fit a very awkward bath. They lived up to their name and made me something special. Thank you so much.
I can not thank you enough for the beautiful oak memorial for my sons grave. Excellent workmanship. Great CSD and delivery package carefully secured 👌. Thank you
I asked for a special and unusual sign in a non standard size and they produced it exactly as I imagined it.Delivered on time in a well protected package.Wonderful service.I highly recommend this company!Ray Bungay
Fantastic experience ordering bespoke bookends. The friendly team turned around a beautiful product in a very short space of time
Absolutely delighted with my purchase of an engraved serving board as a wedding gift! I have used this company a few times in the past and have always been pleased with my purchases. For this particular purchase I had lots of questions which were answered promptly each time. I was kept up to date with the progress and it was delivered within a week. I would highly recommend Make Me Something Special.
I contacted Make Me Something Special to discuss a 50th anniversary present. Once I told them what I was after, they talked me through the process and confirmed they could provide it in the timeframe I had. Once we had the details in place, they provided a mock-up of the piece, I paid and the item was delivered in plenty of time. The 87-year old recipient is delighted with it and she is showing it off to everyone who visits. Given that she is the very heart of our village, this is practically everyone who lives here, and they all love it.
Superb customer service from the initial contact up until today when I received my beautiful oak chopping board that had been bespoke designed and executed. Very quick to respond to all my emails, helpful with suggestions and altogether a really straightforward and easy process. End product is wonderful quality and very special. Couldn’t be more thrilled and absolutely happy to recommend this company!
Very responsive and managed tight timeline as promised.Excellent product and much appreciated gift - will definitely come back. Thanks!
We normally subscribe to the traditional blue plaque method to celebrate or recognise people and events but in this instance the church authorities responsible for this particular plaque installation inside a church sought something more appropriate to the setting. After finding 'Make Me Something Special' on the Internet, we suggested a solid oak plaque with inset black lettering and this was accepted. We, and the Church Authorities are absolutely delighted with the result - beautifully made and entirely appropriate to the setting, we cannot recommend MMSP highly enough - thank you very much for all your care and attention in producing this beautiful plaque - Mike Thompson for Margate Civic Society.
What a team. They kept in contact regarding our order for the bespoke wine rack. Were very helpfull informing us how wording would look We received the wine rack and it is amazing. The craftsmanship is superb. We can’t wait to show it off at our celebrations. Thank you to all the team and will not hesitate to use again.
A wonderful company with a personal touch. They were quick to respond and very helpful. We are so pleased with the plaque. It is such good quality and very well done. Not always easy to find these days! Thank you.
I ordered a chopping board for my Niece's wedding with their names and date carved on the side - the wood is beautiful and the board is such good quality, I am absolutely thrilled with it and would highly recommend Make Me Something Special. I will certainly be using them again.
The tablet holder is perfect - wood quality and lettering engraving is done to excellence. Highly recommend.Unfortunately the tablet I received was in black walnut not oak as I ordered - I emailed and Ben wrote back saying he would send a new one as quick as possible within a 2 day turnaround so that it still arrived for husband on the day of his Dads funeral. Superb service.Thank you so much to the team at make something special. I look forward to making another purchase later in the year.
I have ordered 2 items from Make me Something Special and both are really excellent quality, beautiful items (jar and toast rack). We have used another company for similar things but these items are superior. We will be back!
MMSS is traditional craftwork personified, producing pieces of woodwork as art, items which testify to the high artisanship of its talented team. Justifiably so, this innovative business moves from strength to strength, its ‘bespoke’ aspect crafting the most exquisite products yet from humble design. That one also enjoys overall value for money is its own true bonus, dovetailing perfectly with the positive buying experience.
Great products and super friendly, fast service. Would recommend!
This company is an example to all others, they provide wonderful products, value for money considering the workmanship and their customer service is simply the best.I have contacted them on several occasions with requests that I've left far to late and they have always been able to help.I wish you well for the future.
I bought two personalised Wooden Boxes with lock from MMSS and am very, very happy. One box was even customised with special dimensions.Ben is very friendly and keen to fulfil the customer's wishes.Only solid wood is used.I was also delighted to see that all the fittings and even the screws are made of solid brass. The lock also comes from a traditional company and is made in England. With other manufacturers, such fittings are hardly ever made of brass, but are galvanised, brass-plated or nickel-plated.The scent of the oiled wooden products is also wonderful.Shipping abroad and customs clearance also went well and quickly. I can really recommend Makemesomethingspecial and I am pleased that such high-quality handmade joinery is still available here in Europe at affordable prices. I would like to buy more pieces.
Orderd two book ends as Christmas gift for friends - they are just beautiful and customer service A1 - thank you!
Well! What can I say! ABSOLUTELY FANTASTIC!!! One week ago I ordered this chopping board as a house warming present for my Son and his Fiancé. I have just received it back after the first one was not as I expected. Michelle, quickly and efficiently sorted out a return collection, no fuss, no hassle and here it is today and I absolutely LOVE it! It was quite a bit above my price point but I did want something special for them, and boy oh boy have I got something special. Highly recommend for quality and customer service ❤️ Thank You! I will be posting a video to TikTok tomorrow @susiegeo
I have ordered severals pieces from Make Me Something Special, and have always received great customer service and great products. I recently ordered a carving board for my husbands birthday and it is fantastic. I had a change of mind re the wording after ordering but it wasn’t a problem......so pleased!
Ordered the letter rack, fabulous product, the quality is so nice and communication was great as I needed the products urgently and they delivered that. Cannot highly recommend enough.Thank you so much
Fantastic memorial bench for our late Mother. Superb quality and the wood engraving is so much better than a brass plaque that quickly tarnishes. Thank you!
Great product, great service and the Make Me Something Special team met a really tight deadline for our personalised chopping boards. Thank you!
Had the most beautiful bench delivered in memory of our husband and dad.. the carving was superb .. it has been proudly placed in our garden and looks amazing.. defo recommend this company .. excellent service too on emails .. very professional.. thank you guys
Ben made a beautiful double oak swing with extra carving for a house gift, in double quick time. A First class product with first class service. Thanks so much!
From start to finish the company were really easy to work with & the end product was amazing.
Absolutely delighted with our new house sign. The team were extremely helpful with a bespoke design, efficient, friendly and what a super result!
I ordered a personalised chopping board for a wedding present including the names of the bride and groom, the wedding date and who the present was from on the base. It is the most fabulous and special present and has been beautifully made.
Beautiful quality product. Excellent service and advice. Gift was received with great pleasure at such a unique hand crafted piece of work by my French friends.
Thank you for producing a top quality Memorial Teak Benchit will be a Joy to the Family of the Deceased for many years to come
Really quick response to question about fast delivery of an order......items arrived ahead of schedule and are really great A+++
1.5l jar proved to be absolutely lovely product that holds the recipient’s special biscuits 🍪 n great style. I am thrilled with the purchase - it simply oozes quality and the order was despatched very speedily. I will be a repeat customer!
Fantastic customer service and beautiful products. We ordered a personalised wooden chopping board and are thrilled with it. Highly recommend, will order from this company again and recommend to my friends. I know that the recipient will love that present and cherish it for a long time. Thank you 😊
Gorgeous!! Better than the pic! Worth the price tag ! Will last so worth the spend
Gorgeous sign for our house. Beautifully made and a lovely company to deal with.
Beautifully made. The walnut is lovely and the engraving spot on. Really happy and would buy again
I finally got round to ordering the 8 bottle personalised oak wine rack after deliberating over it for some time as it's a pricey item. I wish I hadn't waited for so long... it's fabulous!! I love it! The ordering process was quick and easy, and I didn't have to wait long at all before it was on it's way to me. Unfortunately the rack got slightly damaged in transit but Ben and Michelle were super quick in sorting it all out. Super products, super customer service. Will definitely be ordering again.
Wow just wow.. It was that good the wife cried. An amazing product.. An old adage.. You get what you pay for.. I got quality.. Thank you guys
We are absolutely delighted with the personalised American Oak chopping board from Make Me Something Special which arrived recently.It is a beautiful and very functional new addition to our home and is almost like a new piece of furniture and the care details are clear and easy to follow.I would gladly and highly recommend this British Manufacturer to anyone thinking of bespoke products / gifts for the home or for loved onesRichard BradwellBurton upon Trent
Beautiful house sign post - better than we had hoped for. Classy.
Fantastic company and a pleasure to buy from!From the moment i spoke to Ben with an idea for a bespoke watch box i wanted making for my husband, i knew he would deliver what he promised. I and my husband are delighted with the gift. It exceeded my expectations 1000%, the quality and attention to detail are just phenomenal. I will definitely be in touch again soon:)
I was looking for a personalised bookend for my husband’s birthday for our new shelving. It was such an easy process, friendly and quick communication and when our bookend arrived it was better than expected, it really lived up to the name of ‘something special’ and we’ll cherish it forever! Thank you!!
I contacted Make Me Something Special on the 10th January to ask if they could make me a personalised wooden box that needed to be a certain size. A size not currently offered on their website. It was for a special 21st gift. Not only that, but I needed it to be delivered in less than a week. Michelle was brilliant on the phone. She helped me choose the right item, spoke with the warehouse to check they could fulfil the order and had it delivered first thing on the day that I needed it for. I can't not fault their service, it is absolutely second to none. They went above and beyond to help ensure I got the item on time. The box is stunning. A real piece of craftsmanship. The engraving is far better than I expected it to be and I over the moon with the finished result!Would not hesitate to use them again and will be recommending to all my family and friends.Huge thanks to Michelle and the team x
Amazing company! The customer service was outstanding from start to finish! My sign is beautiful and very well made! They went above and beyond to make sure I had it for Christmas as well! Highly recommend using this company and I will definitely be buying from Make Me Something Special again!
Amazing service and the attention to detail of this product is outstanding. I have seen similar/copies on other websites but nothing that compares to this in quality or finish. Separate glass cups safely hold the tea lights in place and it is made from one solid (very heavy) piece of oak.
Great product and service.
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